FAQ – Frequently Asked Questions

Why should I buy from BaseballTradingPins.net?

You won’t find better service, better prices or better designs anywhere else on the web. Here’s why

  1. WE MAKE IT EASY: When you start working with us, we keep you informed every step of the way. We help you through the process and are always happy to answer your questions.
  2. UNIQUE DESIGNS:  Every one of our pins is an original design, because we never use templates. That means your team can trade with confidence at tournaments knowing that no-one else will have the same design.
  3. HUGE CHOICE: Whatever your image or budget, we have the pins to suit, from soft enamel and economy iron to molded and offset printed. You can also choose from a wide range of pin enhancements like glitter, crystals, danglers, blinkers and sliders.
  4. NO HIDDEN COSTS:  The price we quote is the price you pay, as we never charge for molds, artwork or set up and standard shipping to the US is free. You won’t find lower prices anywhere else on the web. And if you do, just let us know, and we’ll match it.
  5. RELIABLE DELIVERY: You can trust us to deliver on time, as we use national carriers like Fedex and UPS, with insurance and tracking.

When is the best time to get in touch?

As soon as possible! The earlier you contact us, the more information you have at your fingertips to help your team make a decision. Plus, the earlier you get the ball rolling, the easier it is to decide on a design and pin type, without the stress of being under a time pressure.

Even if you don’t yet know exactly what you want, it’s best to get in touch now so you have an idea of pricing. Just send us the Request a Quote form or call us on 1-888-998-1746.

What if I don’t like your designs?

It can be a daunting task choosing artwork, especially when you need to please everyone in your team and committee. In the last ten years our talented graphic designers have produced artwork for over 35,000 pins, and they really know what works well – and makes a sought-after trade.

From the outset we listen carefully to get an accurate idea of what you really need. When you receive your proof, it shows you exactly what your pin will look like and we’ll make as many changes, revisions or additions as you want. We really care and work closely with you to create an original design that fits the bill and everyone is happy with.

To get a price now, fill out Request a Quote form or call us on 1-888-998-1746

I need pins quickly – can you help?

Our Quick Pins can be with you in just 4 working days. Order by 2pm Monday and receive your pins on Friday!

Some pins, such as Soft Enamel Pins need up to 4 weeks to manufacture as it is a complex production process. Our standard delivery time is 3-days, but if you need your pins in a hurry, let us know and we can arrange for an overnight courier for a small extra charge.

I’m on a tight budget – can you help?

Yes, we have lots of options to help you get the pin you want at a price you can afford. Going for a stock shape rather than a custom cut-out shape is a good way to reduce the price. Also, flexibility in production schedule or pin size are two excellent ways to cut the cost of your pins. Tell us what you need and we’ll help you achieve it.

How do I choose the type of pin I need?

In simple terms, Offset Printed is best for complex designs and colors, Soft Enamel is best for simple designs and colors and for enhancements and Quick Pins offer a high quality solution when you need pins fast. We’re here to help, so call us on 1-888-998-1746 and we can talk you through the options.

How many pins should I order?

Or pins are hugely popular as trades because of their high quality and unique designs. We recommend you order at least 30 per team member to last the whole season.

How do I order?

Simply get in touch using our Request a Quote form or call us on 1-888-998-1746 and we’ll give you a price for your pins. If you’d like to go ahead, we’ll ask you to tell us about your team – colors, mascot, State, age group and so on. From there we’ll produce a high quality custom design, unique to you, with a few different options.

When you and your team are happy with the design, simply approve the proof. We’ll then get your order started. Your custom pins arrive individually wrapped, ready to hand out and trade. If you have any queries at any stage, you can always call us or get in touch by email at help@baseballtradingpins.net and we’ll be happy to help.

What if I’m not happy with the pins?

Your pins should arrive in perfect condition, as we manufacture to the highest standards of quality and inspect a random sample of pins before they’re shipped to you. However, if you are disappointed in any way, simply call us on 1-888-998-1746 within 7 days and we’ll do everything in our power to put things right.

Do you offer free shipping?

Yes. Standard 3-day shipping is free on all orders, and for security we use national carriers like Fedex and UPS. There is a small extra charge for rush orders which require an overnight courier.

How Long Does It Take To Get My Pins?

Depending on the type of pins you order, it could take 2 days to 3 weeks. Our stock pins are the quickest since we have them in stock. We can ship them the same day. The next quickest are the Quick Pins. These take 3 days to produce and 1-3 days for shipping (depending on your urgency). After this we have Offset Printed pins. They take 8-14 days. Lastly our most popular pins, Soft Enamel, take 21 days. These times are from when the order & art work are completed.

What’s your track record?

We’ve been making top quality pins since 2003. In that time, we’ve produced over 350,000 pins for more than 1,000 US teams including Dizzy Dean and Dixie Youth League. You can order from us with complete confidence, as no-one else offers our unique designs, great customer service and a 100% satisfaction guarantee. Get in touch now using the Request a Quote form or call us on 1-888-998-1746.